Return & Refund Policy

Returns & Refund
If you change your mind about any items purchased you can return them to us. For more information on Returns and Refund, please refer to our Return Policy

 

Orders, Delivery & Payment

How do I check the status of my order?

You can check the status of your order by clicking Track on the My Orders page.

Your tracking link may take up to 24 hours from shipping to get activated. Once your order is placed, we will send you confirmation of your order details on e-mail and SMS.

Again, once we dispatch your shipment you will be notified via SMS.

In case of any unusual event which delays your order, you will receive an update from us.

Cancellation

Can I cancel my Order?

Yes. You can cancel your item(s) until we start processing your order. Your order will be in Order confirmed status while it is eligible for cancellation.

Can I cancel my Cancellation Request ?

Once an order is cancelled, we cannot undo this. You will need to replace the order yourself.

Refunds & Returns

How do I return my product?

You can return an order by clicking Return on the My Orders page.

 

* We accept returns within 7 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.

 

* We do not accept returns for boxer shorts due to hygiene concerns.

 

* We are retreating refund policy on notebooks. Thank you for loving them :)

We will arrange a pick-up within 2-3 days of your request.

 

 

There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.

How will I get my refund ?

Once the order has been picked up, the refund will be initiated to your selected mode within 12-15 working days from the date your order is picked, subject to your returns passing the quality check.

 

Refund will reflect as per below-mentioned timelines:

 

  • Wallet refund will get credited within few minutes.
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  • NEFT refund will take 5 to 7 working days.
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  • Payment Gateway refund process takes 5 to 7 working days excluding Saturdays/Sundays and Bank Holidays.

 

How do I self-ship my order?

You can self-ship your product through any courier service, preferably Speed-Post, to the address below. Please go to My Orders page and initiate return on the order page to get more details.

Important Note:

 

  • Please mention in bold the order ID of each of the shipments in the return package on the cover.

 

  • Please write the phrase 'SELF SHIP' on the cover of the package.

 

I wish to exchange my product.

 


We do not have an exchange policy. Please place a return request by clicking on the return button available next to the order id number in the My Order section.

 

 

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